Privacy Policy
Privacy Policy
Saint Dor (operated by Jawad Ecommerce) is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Jawad Ecommerce
Papaverweg 34, 1032 KJ Amsterdam, Netherlands
KvK: 77270223 | VAT: NL003179730B25
📧 info@saintdor.uk | 📞 +44 333 070 4094
Data We Collect
- Order information: Name, email, delivery address, phone number and payment details (processed securely via Shopify Payments).
- Browsing data: IP address, browser type, pages visited, and cookies.
- Communications: Any messages you send us via email or contact forms.
How We Use Your Data
- To process and fulfil your orders
- To send order confirmations and delivery updates
- To respond to your enquiries and provide customer support
- To send marketing communications (with your consent only)
- To improve our website and services
Data Protection & Legal Basis
We are committed to protecting your personal data. We process your data under the following legal bases as defined by UK GDPR:
- Contract performance — to fulfil your order and provide customer service
- Legal obligation — to comply with accounting, tax, and regulatory requirements
- Legitimate interests — fraud prevention, website security, and service improvement
- Consent — for marketing emails and non-essential cookies (you may withdraw at any time)
Data Sharing
We do not sell your personal data. We share it only with trusted partners required to operate our business — including Shopify (e-commerce platform), Royal Mail (delivery), and payment processors. All third parties are contractually obligated to keep your data secure and may not use it for their own purposes.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes in this policy, or as required by law (typically 7 years for financial records).
Your Rights Under UK GDPR
You have the right to:
- Access — request a copy of your personal data
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion of your data ("right to be forgotten")
- Restriction — limit how we process your data
- Portability — receive your data in a portable format
- Objection — object to processing based on legitimate interests
To exercise any of these rights, contact us at info@saintdor.uk. We will respond within 30 days.
Cookies
We use essential cookies (required for the website to function) and optional cookies for analytics and personalisation. You can manage cookie preferences through your browser settings. Non-essential cookies are only set with your consent.
Data Breaches
In the event of a personal data breach that poses a risk to your rights, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.
Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk (ico.org.uk) or by calling 0303 123 1113.
Last updated: May 2026
