Payment and Billing Terms
Legal
Payment & Billing
By placing an order with Saint Dor, you agree to the payment and billing terms outlined below. All transactions are processed securely through Shopify Payments.
01
Accepted methods
We accept Visa, Mastercard, American Express, Maestro, PayPal, Apple Pay and Google Pay. All payment methods are processed securely. No card details are stored on our servers.
02
Billing information
Accuracy. You agree to provide accurate, complete, and current billing information for all transactions. Please ensure your email address and payment details are kept up to date so we can process your order and contact you if needed.
03
Order confirmation
Confirmation email. After placing your order you will receive a confirmation email with an overview of the purchased items, your chosen shipping method, and billing information. This email serves as proof of purchase.
Invoice. An invoice detailing all costs — including any shipping fees and applied discounts — will be included with your delivery.
04
Payment processing
Authorisation. By submitting your payment details, you authorise Saint Dor to charge the specified amount via your selected payment method. All transactions are subject to authorisation and fraud-prevention checks.
Failed transactions. If a payment fails or is declined, you will be notified by email and asked to provide an alternative payment method to complete your order.
05
Disputes & chargebacks
Dispute resolution. If you experience any issue with your order, please contact us first at info@saintdor.uk. We aim to resolve all concerns promptly and fairly.
Chargebacks. Unauthorised chargebacks will be reviewed thoroughly. If we determine that a chargeback is unjustified, you may be required to repay the disputed amount including any associated fees.
